Your orders are shipped from our warehouse at Navi Mumbai through registered courier companies at your doorstep.
Orders are shipped within 2 (two) business days of confirmation of payment for prepaid or NEFT orders.
Normally, purchased products will deliver at your door step within 7 (seven) business days from the date of order made between 9AM – 6PM during Monday to Saturday and plus 1 (one) business day for orders made between 6PM – 9AM during Monday to Saturday or Sunday. Delivery of all orders will be to the mailing address as provided by you at the time of placing your order.
As per laws of the Land we are obliged to send the Invoice copy along with the package as a part of shipping document including for any order made by you on our website.
Goods receipt will need to be signed upon delivery. If you can’t be there to sign for your delivery, please suggest an alternative person; family member, colleague, neighbor etc. However, Ecotech Technologies (I) Pvt. Ltd. will not take responsibility for products signed by any alternative person.
Ecotech Technologies (I) Pvt. Ltd. is not responsible for damage after delivery. All claims for shortages / damages must be reported to customer service within 24 hours of delivery along with the images of the damaged products.
At this time as launching scheme we are providing free shipping nationwide for some time. However, shipping charges may be applicable in future.
SHIPPING CHARGES & TIMELINE
Delivery time is a maximum of 7-10 business days from order date. Due to the festive season and high demand, the order might be delayed and may take more than the stipulated 7-10 business days. Ground shipping available in India only. Cash on delivery service is not available at the moment.
SHIPPING RULES & RESTRICTIONS
We ship to street addresses in all states of India.
Business Days: We will process orders to ship Monday - Saturday excluding public/ bank holidays.
www.ecoplanetstore.com is able to ship to one shipping address per order. If you'd like to ship to multiple addresses, please place a separate order for each unique address.
Cash on delivery service is not available at the moment.